ABOUT ...
About These 3 Pages
Herein, we hope you’ll find the answers to many of your basic questions, about us, what we do and how it all works. If you still have questions, or you’d just rather, send us an email or give us a call (888-OC-TROPHY (888-628-7674)) that is okay too!
 

About Us
At home in rural Iowa, Doris and I have been fishing and hunting pretty much all of our lives. We enjoy the outdoors at every opportunity and have a great love of nature and her roaming creatures. With our passion for the environment and this great land we all share, we respect the circle of life and our role therein. During our lives we have traveled, hunted and fished Alaska, the lower 48, and Canada, Europe, Mexico and South Africa. 

Today we are dedicated to Outdoor Connection fulltime, uniquely prepared by education and professional experiences in business, government and medicine as managers, mentors and meeting planners. Those adventures of a different sort taught us about integrity, quality, customer service and respect, skills we use everyday while working with our Outdoor Connection clients and our outfitter partners. 


Mission Statement
As owners of the Outdoor Connection office based in Iowa, our mission is to make it easy for customers to plan and prepare for their hunting, fishing and/or outdoor adventures with a reputable outfitter. We do this in partnership with our Outdoor Connection (OC) network by inspecting and approving outfitters, understanding travel and adventure details, providing information and help in a timely and straightforward manner, while respecting our customer’s budget, needs and desires towards living their dreams. We do the work so they don’t have to.


Our Goal
Your satisfaction!  We are as passionate about customer service as we are for this industry that we know and have great enthusiasm for. Since 1989, Outdoor Connection has been building relationships with quality, reputable and inspected outfitters to insure a memorable experience for you, our client. By listening to you and providing you with customized information, you spend less time while making a more informed choice of an outfitter ready and willing to take you on a great adventure. We make sure you are armed with the right information to get there and back.

This is what we do.  We are dedicated to doing it and taking care of you better than anyone else!
 

The Process: How we work together on your adventure

You look over the website and/or our Adventure Guide

Or you just give us a call and we’ll get started

You tell us what you are looking for

We listen

We ask questions to help narrow down the destinations and outfitter; you tell us about your

          • desired species

          • general destination

          • budget

          • physical ability

          • accommodations desired

          • travel specifications

          • time limitations

          • trophy desire

          • hunting/fishing experience

We answer your questions; if we don’t know the answer, we’ll find out

We research our outfitters, call them wherever they are in the US, Canada or rest of the world and visit with them to get the answers to your questions

We provide you with a packet of information for the top 2 or 3 outfitters that meet your requirements

You review the outfitter materials

We answer additional questions you may have, provide you with the opportunity to talk to the outfitter(s) directly

You pick a destination

We confirm dates and cost with the outfitter, for your final approval

You choose, we book with the outfitter

          • Typically 50% deposit required within10 days of booking to hold your reservation

          • Typically balance is due 60 days before your adventure

          • Cancellation and refund policies are those of the outfitter

You return to living your life, while we

          • finalize details with the outfitter

          • prepare other documentation you may need for your trip

          • make other arrangements as you have requested

          • and keep you informed about events that may affect your trip and/or travel

We touch base with you now and then before your trip, to be available for questions, pass along outfitter and travel information, and make sure forms have been filled out etc

We send a reminder notice for the balance due with a Punch List of things to do before the trip and take along on the trip

You go on your trip and have a great time

We follow up with you after the trip to

          • hear your adventure stories

          • look at your photos

          • talk about the outfitter and your experience with them

          • and find out what we can do better

We work with individuals, groups, and also with corporations for their incentive, reward and retreat travel.